It was the worst customer service I've ever experienced. They make beautiful inks, and I love their Brush fountain pen, but their customer service is absolutely terrible. The converter on my £110 pen broke after the second refill. I asked if I could buy another converter (it should cost about £10), but I still can't get a resolution after two months. I've sent photos of the broken converter, and then they asked me for a video. A video of what? Now, I have a £110 pen that is unusable.
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Ferris Wheel Press is a design and stationery company based in Markham, Ontario, Canada. We have been making fine stationery products for over 10 years, constantly seeking innovation and refinement.
