I ordered my boys a personalised letter each from Father Christmas as we won't be seeing him in a grotto this year. The order process was quick and easy to complete. The letters took a little longer than expected to arrive however Emma kept in contact with me via email and explained that Royal Mail are unusually busy. When they arrived I wasn't disappointed! They have used high quality paper, envelops and printing, they are very authentic. The letters are completely different, I wasn't sure if they would just change the name, however the whole letter is different. They also came with a behaviour contract and a wish list to return. My boys were over the moon with them, one for the memory box and something to help keep the magic alive. Would definitely recommend!
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