fibrely.co.uk

3.8
3.8 Based on 317 reviews

UK nationwide ISP offering super speedy simple great value full fibre broadband. Our commitment is to provide exceptional value, lightning-fast spends, and top-notch customer service. All our broadband products are unlimited, and we offer download speeds ...

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Petula
Watch out for the terms and conditions

I considered signing up but checked their terms and conditions first. BE VERY CAREFUL. With most broadband providers, the 14-day cooling-off period starts on the installation day. THIS IS NOT TRUE FOR THIS PROVIDER. Their cooling-off period starts the day you order, which means your service likely won’t start within those 14 days. Essentially, you're committing to 18 months without a way to exit if the service is poor, without facing significant termination fees. I believe this contradicts regulatory rules. I decided to walk away; I won’t commit to 18 months without testing the service. I've experienced this with another provider that offers a 31-day period from the installation date. Please be cautious and check with neighbors who may be using this service to see if it’s reliable, as you won’t be able to leave once service begins without incurring costs. They have since requested I contact them, but they haven’t provided a way to do so easily. Attention to detail is needed; if you want me to respond, make it straightforward.

1
Date of experience: Dec 02, 2025

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Business Details

  • UK nationwide ISP offering super speedy simple great value full fibre broadband. Our commitment is to provide exceptional value, lightning-fast spends, and top-notch customer service. All our broadband products are unlimited, and we offer download speeds from 80MB to 1000MB.

  • email hello@fibrely.co.uk
  • call 03308224264
  • language https://fibrely.co.uk

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