The support team has been outstanding. I utilized their service for PIP form filling, and the guidance for the assessment interview was incredibly helpful. Their expertise is remarkable; they understand exactly what is needed for the assessment, which prevents unnecessary information on the form. I received my award, which I strongly believe wouldn't have been possible without their assistance. I later joined the VIP service for my daughter's DLA renewal, and the sample forms were invaluable in ensuring only the essential information was included. My daughter was awarded until her 17th birthday. Recently, I received a letter reducing her award by 2 years. The VIP chat option was invaluable, with the representative providing advice on making a formal complaint after misinformation from the DLA team. My son's award was also due for renewal soon, leading to an unnecessary renewal process. Following my complaint, my son's DLA was successfully extended, and my daughter's award was restored to its original length. Their services and support were crucial for these positive outcomes. I would highly recommend them and will certainly use their services again.
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