Awful product availability, poor customer service.Every year they sell out of refills of their ‘two page a day’ diary, and every year this happens earlier and earlier. I contacted the customer service department today as to whether I could get hold of a copy of my usual refill- their answer was ‘we have sold out and have no plans to print any more’. Wow - what a backwards looking company. Are filofax deliberately trying to fail as a business? I wonder if the senior management know that their customer services department are turning away business…
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The Official Filofax Online Store Shop Personal Organizers and Notebooks, Organizer Diary Refills and Paper & Accessories for your personal organizer or notebook. Free US Delivery on orders over $75.00.