financial-ombudsman.org.uk

1.4
1.4 Based on 20 reviews

We were set up by Parliament to resolve individual complaints between financial businesses and their customers. We can look into problems involving most types of money matters - from payday loans to pensions, pet insurance to PPI. If we decide someone's b...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Faye Powell
Slow and biased process

The process takes an eternity and consistently favors the banks, even when they change terms and conditions that were never agreed upon.

1
Date of experience: Nov 27, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We were set up by Parliament to resolve individual complaints between financial businesses and their customers. We can look into problems involving most types of money matters - from payday loans to pensions, pet insurance to PPI. If we decide someone's been treated unfairly, we have legal powers to put things right.

  • call 08000234567
  • language https://www.financial-ombudsman.org.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More