I ordered a six-pack of t-shirts. When they arrived I tried one on and was pleased with the fit. Unfortunately, when I went to wear another of the shirts it was uncomfortably tight. When I compared it to the one that fitted it was very visibly smaller, despite having the same size printed on the label. As a result I don't have confidence in the quality control and sizing of these items, and I want to return them.There is NO information on how to do this on their website, and the email address they provide bounces right back as undeliverable, which is a big red flag to me. Other companies I have dealt with are able to provide clear information, why is Fincut so opaque and hard to contact?It's a shame, as they feel like very good shirts, but inconsistent sizing and the difficulty in contacting them has lead me to write this review in the hope that they monitor this and get back in touch with me.The ball's in your court, Fincut. Order 1864. I look forward to hearing from you.UPDATE 19/09Fincut have been in touch to arrange returning these items. To receive a refund I have to return them at my own expense, and I have to pay a "return fee" of £2. Interestingly, there's no mention at all of this fee in the refunds section of their website, so I'm not sure how they can enforce this. Essentially I'm going to be out of pocket with nothing to show for it, but lesson learned I guess. I was offered a gift card plus 15% extra to spend with them, but why would I risk being sent more inaccurately sized items?So, I'm losing out, and Fincut will be receiving six t-shirts in as-new condition at no expense to them, which they'll doubtless sell on to someone else. Leaves a bad taste in the mouth.Be mindful when you order with them is my advice.
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