I placed an order on February 25. The item was shown as 'in stock'. I then received an email saying the estimated shipping was March 17. I understand that could have been to the item being suddenly sold out. However, it is now March 27 and nothing has been received. I initiated the communication with Finematter to inquire on the whereabouts of my order on March 25 and received no meaningful response to date. It has been a very disappointing and unreliable experience so far, I would NOT recommend.
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Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for you, local manufacturing, recycled gold. Renew your existing jewellery - our experts will repair and recondition your jewellery so you can enjoy wearing it again. Replate, repair, resize and refresh. Recycle your unworn jewellery to earn credit to spend on the site - the precious metal we recycle will eventually be used by our partners to make new jewellery helping create a more sustainable industry. Remodel an old piece - rework existing metals, gemstones, and pieces into a beautiful new creation that reflects you. Our expert team and makers will work with you to create a unique and timeless piece that can be treasured for years to come. See more
