I sent in a ring to get replated. It was my wife's grandmothers, who was known to wear it almost everyday for decades. So reasonably there was some wear on it. After I got it back it looked good, but within a month or two the plating had completely worn off and looked significantly worse than before. On top of that, one of the studs that held a stone we broken, so we lost a stone. Looking back at pictures before and after Finematter, it looks like they damaged it.I will never use them again, customer service only ever offered to replate it.
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Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for you, local manufacturing, recycled gold. Renew your existing jewellery - our experts will repair and recondition your jewellery so you can enjoy wearing it again. Replate, repair, resize and refresh. Recycle your unworn jewellery to earn credit to spend on the site - the precious metal we recycle will eventually be used by our partners to make new jewellery helping create a more sustainable industry. Remodel an old piece - rework existing metals, gemstones, and pieces into a beautiful new creation that reflects you. Our expert team and makers will work with you to create a unique and timeless piece that can be treasured for years to come. See more
