I love Finematter and have used their repair and refresh services etc a couple of times, which was a great experience and I left a glowing review.I recently went to use their services again and was really disappointed to see they have now switched to UPS as a courier, and now you have to print your own label. I don't live anywhere near a UPS drop off point and I don't have a printer either, so I was extremely disappointed to find this out and it will be a massive inconvenience to have to pay to print the label and have the parcel collected, on top of a steep increase in the price of the services.I won't be using the services again after this unless they revert back to using Royal Mail and sending out the packaging and labels with it. This was so much more convenient and an overall better experience.
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Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for you, local manufacturing, recycled gold. Renew your existing jewellery - our experts will repair and recondition your jewellery so you can enjoy wearing it again. Replate, repair, resize and refresh. Recycle your unworn jewellery to earn credit to spend on the site - the precious metal we recycle will eventually be used by our partners to make new jewellery helping create a more sustainable industry. Remodel an old piece - rework existing metals, gemstones, and pieces into a beautiful new creation that reflects you. Our expert team and makers will work with you to create a unique and timeless piece that can be treasured for years to come. See more
