The reviews were so promising, I did not have time to make a trip to a jewelry shop (they all charge the same as FM, around $50). This is an innocent decision I made that I will have to live with (Please just go to the shop and don't make the decision I did!). FM shipped my piece out within 2 days of receipt which was speedy. But then the UPS delivery date got "delayed" so I notified them immediately. FM said they reached out to UPS to ensure all is well. I followed up a few times for over 2 weeks. They reassured me it was fine and the delivery changes were just being processed. Then one day they tell me that they LOST my heirloom, precious ring that I have worn and cherished my entire adult life, a gift from my beloved grandmother who has since passed. The cost and workmanship if the same in your local jewelry shop PLEASE DO NOT MAIL AWAY JEWELRY, call your local shop for any refurbishment.
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Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for you, local manufacturing, recycled gold. Renew your existing jewellery - our experts will repair and recondition your jewellery so you can enjoy wearing it again. Replate, repair, resize and refresh. Recycle your unworn jewellery to earn credit to spend on the site - the precious metal we recycle will eventually be used by our partners to make new jewellery helping create a more sustainable industry. Remodel an old piece - rework existing metals, gemstones, and pieces into a beautiful new creation that reflects you. Our expert team and makers will work with you to create a unique and timeless piece that can be treasured for years to come. See more
