I ordered the sample- later I got a notification that my new subscription had been charged and mailed out I went to the website to cancel the order but they made it impossible (I'm pretty internet savvy and never had issues with other companies websites or customer service) to cancel. I emailed, chatted, Facebook messages- all took over 12 hrs to reply basically “oh well it was written that it turns into a subscription on the website”- yet they advertised a money-back guarantee- the employee I dealt with has poor customer service skills. Don't waste your time or money on this company.
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