I’m giving this airline 3 stars because my issue was resolved at the last moment. We forgot a phone on the plane during a layover and spent hours trying to retrieve it. The staff initially claimed it wasn't their responsibility, which was frustrating. Fortunately, a cleaning crew member saved the day by returning the phone just in time for our boarding. The staff's attitude varied from helpful to rude.
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Finnair - The fast airline between Europe and Asia
