I just called because I want to exchange my fireplace for another one from them “that actually costs more “ they want me to pay return shipping. I told her to transfer me, to find out the cost of shipping & I was on hold 20 minutes, the phone would ring and they’d hang up to put me on hold longer that happened three times until I finally hung up!
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We're glad you're here, because we wouldn't get to work for this great company without you. What makes us so great, you ask?
We work hard.
Our team has decades of hearth, patio, and barbecue experience. We know our products inside and out, and we use this knowledge to better serve you. When you call, one of the smiling faces below will answer the phone and help you to the best of their abilities every time. We do our best to ensure you're happy with every purchase.
We play hard.
We've been one of the fastest growing companies in the Eastern Iowa Corridor for several years running. We were also named one of the "Coolest Places to Work" by a local business journal. It's no accident — lunch cookouts, a casual atmosphere, and a truly awesome team of people make us a unique group. Satisfied team members create satisfied customers.See more
