I strongly do not recommend the Firewalla Gold Pro 10G for business environments. Despite the “10G” branding, this product is clearly designed for home and family use — not for professional or enterprise networks.In my experience, it lacks critical business features and flexibility required for real-world business setups, including reliable support for Microsoft Remote Access and other essential configurations that many companies depend on.Customer support was disappointing. Responses were slow and not solution-oriented. When I decided to return the product, the return process was frustrating:You must pay for return shipping yourself.You must insure the package at your own cost.They also deduct the original shipping cost they charged to send it to you.This means you end up paying both inbound and outbound shipping — even when the product does not meet business requirements.For a company marketing premium-priced hardware, the level of support and customer service does not reflect professionalism or care for customers. The return policy feels designed to protect the company financially rather than support customers.If you are running a business, do not purchase Firewalla Gold Pro 10G expecting enterprise-grade performance or support.For home users, it may be acceptable depending on needs — but for business use, I cannot recommend it.
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Firewalla is an all-in-one intelligent Firewall that connects to your router and secures all of your digital things. It can protect your family from cyber threats, block ads, control kids' internet usage, and even protects you when you are out on publi...
