firewalla.com

2.2
2.2 Based on 18 reviews

Firewalla is an all-in-one intelligent Firewall that connects to your router and secures all of your digital things. It can protect your family from cyber threats, block ads, control kids' internet usage, and even protects you when you are out on publi......

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Holly Parker
In general a good product but the…

In general a good product but the company is unable to deliver a consistent quality of service. I upgraded from model blue to model blue plus. One function is to quarantine new devices. (For example new devices in your network are blocked from access to internet etc until you approve those.) With the upgrade to blue plus the function stopped working. Over several weeks I worked w/ the Firewalla tech support team to help them fixing their software problem. I helped as a beta tester. After a while they told me it will be fixed in a future release and kind of gave up. No further communication. Now several months later the problem is still not fixed. Summary: Good product idea. Bad execution. Be careful.Update: At the same time I posted this review I contacted the company again. (Ticket.) The problems is now resolved.

2
Date of experience: Mar 26, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Firewalla is an all-in-one intelligent Firewall that connects to your router and secures all of your digital things. It can protect your family from cyber threats, block ads, control kids' internet usage, and even protects you when you are out on publi...

  • language https://www.firewalla.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More