Absolutely the worst customer service ever. To think these people are in charge of my mortgage. I always pay my payments ahead of time and now all of a sudden my payments are being rejected because they "can't locate the bank routing number" I've been paying from this bank account for years. Absolutely disgusted and I couldn't even speak to anyone besides "Diego" or his manager "Dora". What is this? Dora the explorer trying to find my bank account?
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