First citizens bank on Old Doninion in Charlottesville VA is an extremely poorly managed bank with lazy irresponsible ignorant tellers and bank associates with zero customer service commitment and skills. Now they set limits on use of Zelle and access to money in accounts. I highly recommend that you avoid this bank. BTW the tellers openly make racist comments - it is so offensive and disrespectful. I am closing all four of my accounts tomorrow.
Claim your business profile now and gain access to all features and respond to customer reviews.
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 500 branches and offices in 30 states; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; and a nationwide direct bank. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets. Discover more at firstcitizens.com. Member FDIC and an Equal Housing Lender.See more