firstinterstatebank.com

1.5
1.5 Based on 22 reviews

...

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Woody Hughes
Terrible.. They need an audit.

Bank was decent about 5 years ago, things changed, branches closed, no notice they closed my account when my local branch closed, they transferred my funds to a completely new bank that took over the location without my consent or without even notifying me. Then I was unable to make payments on an auto loan because they cancelled my online account to which my auto pay was set up to. Several months go by with no notice of any of this until the account was 90+ days overdue. So I've had to deal with several people over several months to get things straightened out, which it is still not. Now fees are being assessed because of a situation which arose from their likely negligent possibly illegal practices, and each time is worse than the last. Terrible service, terrible business practices. Now I've got to deal with an attorney to protect from them. FIB likely won't last much longer.

1
Date of experience: Mar 28, 2025

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