I recently booked a restaurant through First Table, and while the initial booking process went smoothly, my experience took a disappointing turn. I was excited to use their discount for a family event, but the front-of-house waitress seemed completely unaware of the offer. Not wanting to escalate things during our gathering, I decided to reach out to First Table after the event.They responded quickly to my complaint, stating that they would ask the restaurant to reach out to me directly. However, after a week and a half of waiting, I still hadn’t heard from the restaurant. I followed up with First Table again, but this time, it felt like I was met with silence—no acknowledgment whatsoever.Overall, I cannot recommend First Table. If you encounter an issue, be prepared for a lack of support and communication. It’s frustrating to feel ignored, especially when you’re a paying customer with a genuine concern.
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