fisherpaykel.com

4.9
4.9 Based on 1.1K reviews

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Will not replace faulty component

We have an old Fisher and Payer double drawer dishwasher which came with the house we bought 6 months ago. The control board has gone faulty and had been replaced less than two years ago because the manufacturing date on the component is less than two years old. The components have a 2 year guarantee.Fisher & Paykel are saying they wont replace the component because we don't have proof of purchase (happy to install myself - I just want a replacement part). I would think twice about buying their equipment. They know the component is less than two years old but they are doing their best to avoid replacing it. Note that the component costs £200 which is almost the same as a low end dishwasher.Avoid.Case Ref: 07838295NOTE THAT IN THE RESPONSE BELOW NO EFFORT WAS MADE TO TARY AND HELP ME LOCATE THE SERVICE DATE.

1
Date of experience: Mar 26, 2025

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