fisherpaykel.com

4.9
4.9 Based on 1.1K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Mayola Cooper
Extremely Disappointed – Poor Reliability, Expensive Repairs, and Long Wait Times

*UPDATE I had to pay £118 for a replacement part, all for my dishwasher to break AGAIN 3 days later!! Still nothing from the customer care team, no call or email. As of December I have now spent over £900 on call outs to repair the same dishwasher. fraudulent company. I am extremely disappointed with my Fisher & Paykel dishwasher drawer. It’s only 7 years old, and in the last year alone, it has required servicing four times since we moved into our home. We’ve spent over £800 on repairs, and now we’re facing yet another issue with both drawers.To make matters worse, there’s currently a 3-week wait to get a technician out to look at the appliance. This level of unreliability and delay is completely unacceptable, in addition to the £180 call out each time. For a premium brand, I expected far better quality, longevity, and customer service.Spending such a significant amount on repairs within just one year should not be necessary, and it raises serious concerns about the durability of the product. I’ve requested a technician to repair the dishwasher free of charge or a replacement with the £800 spent on repairs deducted.I hope Fisher & Paykel steps up and resolves this quickly. No customer should have to deal with constant breakdowns and long wait times for service. I’ll update this review based on how they handle the situation, but for now, I cannot recommend this product.

1
Date of experience: Dec 16, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More