Had an issue with one of the burners on my gas stove, 6 months in. I call the hotline, and I was given a service date for the following week, and I thought all was good getting off the phone. 10 minutes later I get another email saying they have to push the appointment out to 3 weeks, and of course they chose a day & time that didn't suit me, so once I go in to reschedule, and pick a new date it's 4 weeks out. Let's see how the service appointment goes. But so far I'm not that happy with the lever of service.
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