Would give ZERO STARS!Ordered a FitCharm bra (32DD) for my daughter (August). Tracking showed it was delivered and it was not. I checked the mailbox, everywhere in the front of my house, the Ring cam, with my neighbors, etc. I tried to report it as not delivered, but the link leads you to a shipping company's website that is entirely in Chinese and no way to translate it. So I disputed it with PayPal. A little over a week later it showed up and had the wrong address on the label. (I checked out with PayPal and auto-filled my address, so did give them correct address.) This 32DD would maybe fit a 32-flat chest, seriously my daughter refused to even try it on. Holding it up to herself in place, it would not have even reached far enough to cover half of her boobs and had essentially no shape to give any support.6 weeks later they billed me again for their "VIP subscription" that I did not sign up for (Septbember, $31.63). Charge shows up as Nymphus LLC. I don't even know what it's supposed to include. I disputed it with PayPal and they took a full 3 weeks to reply with a tracking number and said that something was delivered. Nothing was received! I have no idea what was supposed to have been received. Researching the tracking number, it looks like a UPS number... UPS and USPS show no information for the number. So there's no way for me to be able to see if there was even a delivery with that tracking number nor when/where it was delivered. FitCharm/Nymphus/Nymbus/ShopInnovations is currently refusing to refund me the order that I did not place. At the same time asking here to make it correct. Refund through PayPal to make it right.Case ID:PP-R-LII-598476552Disputed amount:$31.63 USDSeller info:Nymbus LLC888-250-7662support a shopinnovationsllc.comFraud.
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