Bought a Technogym Spinbike. From the first time i used it it made lots of noises that didn’t sound right. I took a video and sent it to fitkit. They told me this was normal. I shouldn’t of trusted or believed them. I’ve only used the bike 4 times and it’s literally one week outside the 3mth warranty and the bottom bracket has come loose. Bottom brackets should last for years. It’s clear this bike wasn’t serviced/reconditioned correctly before being sold. I’ve brought this up with fitkit and been told it’s out of warranty even though I reported as soon as I got it. I will be going to trading standards. Awful company, clearly not trustworthyRead your reply just makes my complaint valid. I emailed my concerns in January and yet not long outside the warranty period a bottom bracket fails. It’s not like a pedal or something. A bottom bracket doesn’t fail in a few weeks. They take years to go and it takes substantial use to fail. Therefore It was obviously faulty before or had not been reconditioned to a correct standard. Any reputable company would see the reported concerns In January and correct this and anyone with a knowledge of bikes would know what I’m saying is 100%correct. Finally the tones of your emails were condescending from the outset. Very classy compared not. My advice don’t buy anything that is second hand if this company with a 30day warranty. They clearly buy stick in and flip it without service or reconditioned
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