I recently purchased a Technogym Vario Excite from FitKit, it was absolutely immaculate and in perfect working order! However......I made a terrible mistake by not selecting the installation service, I naively thought that 5 of us would be able to lift it where it needed to go- we could not even get it off the pallet. I called and spoke to Helen who not only didn't make me feel like a wally she was incredibly reassuring and managed to jiggle things around so the installation team could put the vario where it needed to go. They were friendly, polite and so efficient! I cannot fault the professional way that my order was dealt with from start to finish!
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