I ordered a pair of shoes prior to Christmas. They arrived outside the stated delivery timeframe, but with the intervention of the holiday period, I felt this was acceptable. The shoes were shipped from China, and were an odd shape (short but wide) and poor quality with faults evident. The FITTED Melbourne website has a very convincing Returns page, however the email address listed to obtain a return authorisation is fake (not valid), and several emails sent to other email addresses on the site went unanswered. I followed all the steps listed, sent a photograph of the faulty goods etc - but no response at all. Never again.
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FITTED Melbourne is a modern fashion store offering curated pieces designed to elevate your everyday style.
