Fiverr used to be an honest and helpful company. But over recent years they’ve gotten worse and worse with their customer service. They recently allowed me to get scammed out of $1,800 by a seller. They have a system where they will automatically complete an order even without your approval or consent that the work performed was sufficient enough. And once the work is deemed “complete” (by them, not you) they will allow a seller to keep your money even if they don’t deliver on the task you requested. That is a MAJOR red flag. A customer should be able to approve and complete a task themselves, the company shouldn’t be automatically making that decision for you. I complained about the issue and they did not care. I provided numerous screenshots and messages between me and the seller proving why I deserved a refund and they do not care what so ever. $1,800 is a lot of money.They are very bad for business. DO NOT buy on Fiverr if you want to be protected. RUN!!!!!
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