I hired FixTman through Thumbtack to install a custom EasyClosets closet system that cost $3,400. Before hiring them I sent the full installation guide and they confirmed in writing they could complete the job, sending photos implying prior experience with similar closets.
The technician cancelled twice, arrived late, and did not speak English. He failed to remove old fixtures, did not mount the closet to the wall, left shelves backwards and unattached, drilled unauthorized holes into the pre-drilled particleboard system permanently destroying it, and discarded components of my closet beside my trash without my knowledge or consent.
I requested a manager come assess the damage. FixTman sent a second technician instead who was rude and disrespectful to my wife inside our home and was asked to leave. FixTman continues to deflect responsibility, telling me I am jumping to conclusions and that it can be fixed. It cannot. Incorrectly drilled particleboard cannot be repaired, and the discarded components are custom pieces that cannot be individually replaced.
I have photos, video, and all written communications documented. I have filed complaints with Thumbtack. Do not let this company into your home.
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Who is FixTman?
FixTman Top Pro LLC provides a wide variety of technical services, including Furniture Assembly, Fitness Equipment Assembly, TV Mounting, Wall Hanging, Appliance Installation, Remodeling, Home Security and I.T. Services, Gazebo, Pergola, and Playset Assembly, Fan Installation, Light Fixture Installation, AC Installation, etc. throughout the United States of America.
Our high-quality and decently-priced services come with a 30-day warranty. Our quotes do not have hidden fees. You can get the best service with the best installer with best price in the market near you.
FixTman is insured, and all of our technicians are thoroughly background checked and fully vaccinated.
Our professional sales, dispatch, and field technician team take care of your project as soon as you post it; we will follow it for you even after it is done to make sure there are not any issues and everything is up to your complete satisfaction.See more
