Delivery guy pretty much ran away after dropping the modem and checking the cable. The lights on the modem did not correspond with the pamphlet. Spent 5 or 6 hours on the phone to no avail. Then, they were supposed to send a technician on Saturday. Waited all day and nobody showed up. No email, no sorry...nothing! I HAVE ALREADY SENT EVERYTHING BACK. FIZZ SUCKS
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