I wanted so badly to sign up for their mobile plan as the prices were incredible. But when submitting my payment the page kept reloading without any indication of if it worked or was declined.I asked the chatbox for help. It took half an hour to get them to understand that I was unable to purchase the plan. They kept telling me that I needed the sim number, and I kept saying that I didn't have it because it wasn't shipped because I can't purchase it.They first blamed my browser, then cookies, and then asked if I had enough funds on my debit visa. It was insulting. I started making suggestions, such as if they could bill me by email but this was apparently impossible.I was about to tell them that if they were that uninterested in fixing the problem then I would have to go to another company, when they finally came up with a solution. They literally suggested that I buy a vanilla visa gift card to make this one time purchase. At first I agreed to try it later, but then it dawned on me how ridiculous that was.If it's any consolation, the conversation ended with wishing me a bunch of peace and love with puppy emoji's, telling me not to hesitate because they are always there. Oh trust me, I will hesitate deeply from now on and warn everyone to stay far far away.
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