Not happy with my switch to Fizz at all. Customer service is all AI chat bots. If you request a human rep, they seen to go out of their way to be as unhelpful as possible. There's no customer service phone number, you have to use the chat bot. I signed up on the 1st of the month, as I get paid monthly and I often don't have the funds until the 1st. However they set my billing date a week sooner, stealing a week's worth of service from me right off the bat and making my reason for switching in the first place pointless. I'll be switching providers again soon.
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