Fizz is by far the worst mobile provider I’ve ever dealt with. Their customer service is a complete joke. I have been trying to transfer my eSIM to a new device, and for days they’ve been giving me copy-paste answers, blaming their “policy,” and refusing to help. What kind of provider refuses to help a paying customer use their OWN number on THEIR OWN phone?It’s like they go out of their way to frustrate people. Their chat agents are useless, untrained, and have ZERO real solutions. No phone support, no escalation, just endless delays and fake apologies. I’ve wasted hours chatting with these incompetent agents only to be told “sorry, we can’t help you.”Fizz is cheap for a reason — because they cut every corner possible, including customer support. You are completely on your own if you ever face any problem. And good luck if you need a new SIM, transfer your eSIM, or have ANY issue with your account — they don’t care.I’ll be switching to a real provider where customers are treated like human beings. I strongly recommend everyone stay away from Fizz unless you enjoy wasting your time and being ignored.One star is too much for this pathetic service.
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