Don’t make the same mistake as me wasting hours of your life to save $5. I cannot express how deeply disappointed and frustrated I am with Fizz Mobile. For over a WEEK now, I have been without functional phone service, a basic necessity, and my repeated attempts to resolve the issue have been met with nothing but empty prompts and endless runarounds.Every single agent I’ve spoken to has asked me to follow the same troubleshooting steps, which I’ve done meticulously, over and over again, to no avail. Despite spending countless HOURS of my time trying to get this resolved, I’m still left without service. And then, as if to add insult to injury, I receive an email asking me to provide details about the issue and the exact time. The exact time is all the time. This all started because I wanted to upgrade my data plan. Instead, I’ve been punished for trusting Fizz with my mobile service. The lack of accountability, the lack of resolution, and the sheer incompetence of your support system have cost me significant time, energy, and inconvenience.If I could give zero stars, I would. Avoid Fizz Mobile at all costs. No amount of savings or promotional deals can justify the absolute nightmare of being left stranded without service and without proper support.
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