Watch out when you return the modem, we got charged a $250 fee despite dropping the modem at Canada post desk at Brunet pharmacy in Pointe Saint-Charles. We have followed all the required steps that fizz team shared by email (from label printing to box dropping). There is NO customer service number nor email where to file a complaint; they only offer a limited whatapp chat (box being dropped mid Oct - return number ref#PR276856)
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