Customer service is absolutely abysmal. The phone works fine as a plan but if anything goes wrong expect little to no customer service. Regurgitating copy pastes off their FAQ and not answering any questions or asking questions that you already answered a few times. I was told it was a human agent but the regurgitation of info I already said I knew was stupid. No actual resolution. So in the end you get what you pay for which is a cheap service and no responsibility.
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