Sim card arrive very quickly, transfering my number Fizz did not go well, did not woirk!I tried several times. On their website there is a "chat with agent" button. which did not work. I had to write a ton of complaint forms which each created a different "ticket" number. At the end I asked to get the cost for the SIM card and the plan refunded.I received the cost fore the SIM card back.The instruction to get via their website my refund for the plan was not working.I do not understand that a company which deals with their clients 100% via their website, has such a crappy website. Communication between client and Fizz is not good. At this moment I filed a dispute claim with my credit card company.I am also planning to contact CRTC and file a complain against Fizz.Sorry Fizz, but you really have to improve.....!
Claim your business profile now and gain access to all features and respond to customer reviews.
Sign up for affordable cell phone plans and fast home internet with Quebec's newest internet and mobile service provider.
