they have the worse customer service, I have been looking to active my new SIM card for the past 20 days, click on chat with an agent button won't work. chat with there team over email and messenger seems that no one understand that chat with an agent button doesn't work, 2 tickets opened since 07/17/2024 today is the 31 and no service no SIM card, they will of course send you those email we are doing our best to solve the issue. no actual solution for a simple issue for more then 2 weeks. I do not recommend this service at all even for cheaper.
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