I bought a sim card for Fizz over a month ago. I tried to activate it but the website kept bugging out, first accepting my address but not my payment method (after trying 3 different cards), and then not even letting me get past the very first address confirmation screen, continually saying an error occurred. I've written to customer service and they opened a ticket which they closed shortly after saying it was solved and I just have to use a different card (this was not relevant to the issue I wrote them about-- the address confirmation screen). Then they reopened the ticket, and now it's been several weeks with NO progress. I asked them for an update weeks ago and they said they're still working on it. So now I've had to continually buy Airalo plans to actually have data since Fizz pretty much shows no effort in helping me. If you're not gonna solve the problem you should at least reimburse me for the money I spent on a SIM card I can't activate...
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