Fizz hires agents that do not know what they are doing. My service wasn't functional and I found out on my own after struggling for hours. The agent kept telling me that my phone was the problem, when the real problem was that the area where I was not covered by fizz or its partner. It happened several times when I got to queue number 2, I went back to queue number 28. I believe that a very malicious, immature worker made me wait a long time. it was 10 pm atlantic time, september 19, pseudo name Mihai.
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