Having had a very bad experience with flannels over the purchase of a couple of YSL bags ,(telling myself I’d never shop there again ) on returning to the store to purchase another gift for my wife,(due to having some vouchers from my last purchase) , I found the staff very pleasant, polite , & very helpful, hopefully flannels will recognise that they are a credit to the store , Jane ( creed perfume) very classy lady and a delight to chat to, guided us through our purchases , nothing being a problem, Crystal on the bags department also very helpful and both me & my wife agreed she was wonderful in sorting out a very complex issue regarding a previous order , they have both restored our faith in flannels and we look forward to seeing both ladies again on our next visit, thank you.
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