I brought this printer in October as a Christmas present for my niece and nephew in December. Long story short I just got the printer together yesterday printed one thing just fine then I started printing another item. It was halfway done before I went to bed and when I woke up, I had spaghetti strings all over the bed all over the floor. It was just shooting out all my filament that it was wasted… It also broke the nozzle off along with the hot end and it’s clip and I can’t get a single person to help me with more than reach out to someone else… I have been emailing back-and-forth and I understand the time difference but he responds to me. I immediately respond back so I know that they’re available but he doesn’t respond. I tell him I will buy the pieces if that’s what I need. I’ll take the full hot end and extruder assembly and I’d gladly pay for it but there’s no way that app printer should only last two days from the box and they just keep telling me I’m outside of my return window. I’m outside of my window and I’m outside of my warranty window and when you go on their website, both of those parts are out of stock and now that I am looking and reading this printer was purchased on Amazon brand new in October and now you can’t get replacement parts because the parts have been discontinued and you cannot get the version two parts to replace on this printer because they are not compatible they duped me and I am out 300 and some dollars and I am going to write probably a review every single place I possibly can because I have never been more infuriated with the company in my life. I wasn’t asking them to replace the printer or anything of that nature I even offered to pay for the parts and he hasn’t even responded to me to go on the site which I had already told him that it was sold out on the site sold out on Amazon and pretty much anywhere else. I look on the Internet because it’s discontinued. They sold me a useless printer that you cannot fix if it breaks and leaves you with the only option to buy yet another printer because you can’t get parts for the current one ridiculous they don’t even have it listed as version one or version two when you look on Amazon, you can’t tell what version you’re getting.
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Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
