I ordered an enclosure from their UK Website for my new AD5X 3D Printer. The printer came from Amazon without a problem. The enclosure was not available from Amazon, so I went to their website - HUGE MISTAKE. FlashForge do not know how to deliver! I ordered the enclosure kit on 2nd December 2025. After a month, trying to deal with "seel" the insurer for the delivery (seel are totally useless) and still no delivery or refund, I contacted FlashForge directly, they have not responded after more than 10 days and multiple emails. I WILL NEVER BUY from FLASHFORGE again - their support is non-existent, and they take your money and do not deliver - whether or not the printer works fine, I would avoid this company. THIS IS A SCAM COMPANY.
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Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
