TERRIBLE mortgage company.I wouldn't even say lender because they clearly are not bothered about lending - just on time wasting.TOOK over 10 months of endless questions.After 5 months of back and forth we held on hoping we were going to get the deal completed. They then asked us to do some inconsequential work on the property costing us about £4500, all for a house worth £500,000. Make it make sense - a retention would have been more reasonable given this wasn't even 1% of the value of the property. On top of that an incredibly incompetent and expensive valuer from their panel who they chose @£1300. I am convinced they are making small change in their pocket off these valuations - criminal.At the 11th hour after 10 months of back and forth as the paperwork was sitting with the solicitor, they asked us for planning permission !!! something they could have asked for at the valuation stage of the process. Planning permission we did not have nor was it a requirement by the borough of the property's location. Absolutely crazy and incompetent people. AVOID AVOID AVOID. I wish I had checked out Trust Pilot before I agreed to go with this incompetent company recommended by a broker only interested on proposing a firm that has a competitive rate - because they lend to almost no one. Sickening that this company can be trading. All reviews on TrustPilot are negative, that tells you all you need to know.
Claim your business profile now and gain access to all features and respond to customer reviews.
