The best aspect of dealing with Fleet is that first point of contact with the BDM (Donna Spence). If she is not available she always returns calls. Her product knowledge is most useful whilst I am deciding where to place a case.The worst aspect of dealing with Fleet:1) the restricted panel of Solicitors available for Ltd Co. applications ( the main reason you don't get as much business as you might).2) the intransigence of underwriting when they don't understand complex accounting.3) the lack of justification when underwriting don't"feel comfortable" with a case.I feel sorry for Donna and her peers as, if they were better supported by others in Fleet, their initial hard work would be better reflected in more business.This is my 38th year in this business, i know what I'm talking about.
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