flightelf.com

I purchase one of their drone and unhappy about the whole issue of buying from Flightelf

I purchase one of their drone the Falcon I received it 8-8-2025 I open the package on 8-9-2025 I wasn't pleased with the weight of the drone I thought it was a bit heavy and was concern about flying this thing and it lose control and damage something or hitting and hurt someone, so I wanted to return the drone also the order was short of a battery that should have been in the order but wasn't I contracted Flightelf only to be told that I had to ship it To China at my expense I asking thru via email if the drone came of Chino,Ca. and shipped from Colorado why was it necessary to send to China. The drone wasn't never flown only unpackage to check the order and find a battery was missing I contacted them about the battery as to this date never receive it their return policies aren't fair to the Comsumer because you stand to lose money on their shipping policies one way or another no guarantee on receiving unless you insure it at your expense and they make the determination whatever they can get out of you seems to be their only concern, it isn't promoting good business. Degree of lost rules here not product quality or good business practices. Upon contacting them about the battery again I was told it was shipped, as of 8-29-2025 haven't gotten the battery this makes a uncomplete order to return and shorting me on both end because I paid for it and don't have a complete order to return and that kills Mys 30-day return The original order date was 8-3-2025

Date of experience: Aug 30, 2025