Flight was booked with TAP, but the airline was SATA. Unfornately the flight was cancelled 3 hours before departure and I only got a short message on my phone. Nothing more like informations about alternatives and support. Also it was not possible to reach someone on the hotline. For luck the staff members of SATA Airlines booked me tickets for an alternative route and gave me vouchers for a stay in the hotel. Thanks SATA!
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TAP Air Portugal is the flag carrier airline of Portugal, headquartered at Lisbon Airport which also serves as its hub.