I honestly don't know where to start. First of all, none of the drivers spoke any English. Second of all, the chairs are very uncomfortable and unlike advertised, are very close to each other and there is no extra leg room as advertised. We noticed that some of them had a bit more space (maybe 2 cm extra but that could actually make a difference if you are 190 or over) but there was no way of knowing when booking and buying the seats. Thirdly, there was no way of changing your seats after booking, you could only cancel your whole booking and then buy it again. Moreover, not all busses are equipped with sockets and that would be very useful information so that people can prepare for these situations. All in all, I didn't have a nice experience and I will definitely not be traveling with this company ever again! If you don't offer all you're advertising, why do you even bother to say that all your busses have this and that when in fact you know, they don't? Should I even bother saying that snacks were not available on board or maybe it would even make a difference.
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