I bought a bus trip from Rome to Copywith FlixBus.I started my journey from Rome to Munich on Friday evening at 9 p.m. we arrived at Munich at the scheduled time. After two hours waiting time I went on a bus heading Berlin. When we reached Regensburg (south east Germany) the driver ordered the whole bus out nearby the railway station. He claimed that the bus was ‘kaputt ‘ (broken) It was about 12 degr. C and we waited 2.5 hours on the street for a new bus - in vain! Then 8 people incl. the writer took a train to Leipzig with several changes. Nevertheless, we could follow the driver’s bus halbverdaute to Berlin via Flixbus’ app. Each of us telephoned FlixBus’ office in Germany and everyone got a different answer! We arrived in Leipzig 11 p.m. & I decided to take a hotel in Leipzig. Next day I went to Berlin and from there with the regional train through Germany’s border Flensbudg. As I brought my cycle with me I couldn’t take the fast EC train through Germany. So this resulted that i arrived in Copenhagen on Monday morning 04.30 a.m. i.e. in the 4th day!I never ever take FlixBus anymore. The office in Germany didn’t bother to pay all the extra expenses let alone give an apology! Be careful when you buy a ticket with FlixBus as the have a MISERABLE customer service!!
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