I have been traveling regularly with this service between two cities for the past month. My ticket is for 9 PM, and until today, drivers had always allowed me to board the earlier service without issue (same ticket price). However, today, one driver refused me entry despite the bus being mostly empty. This is unacceptable, especially considering the frequent delays (10, 20, sometimes even 30 minutes) that customers are expected to tolerate. Yet, when a small act of flexibility could assist a customer, the rules suddenly become strict. This inconsistency shows a lack of respect. Cheap tickets are not worth it if you’re treated as if you don’t matter. I opted for an alternative service instead. I strongly recommend reconsidering booking with them.
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FlixBus est un fournisseur de transport en car qui relie quotidiennement les grandes et moyennes villes à travers sur un réseau européen étendu. Depuis la fin du monopole des trains et la privatisation du marché des bus longue distance, FlixBus propose une mobilité contemporaine au meilleur prix. Les cars de FlixBus ont été lancés le 13 février 2013 avec trois lignes en Allemagne. Aujourd’hui, grâce à 10 000 liaisons quotidiennes à travers l'Europe, un réseau de partenaires solides et un système de billetterie innovant, FlixBus est devenu l'une des plus grandes entreprises de cars européenne.See more
